ITIL News
ITIL Version 3 Lifecycle Process Model
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June 2013
ITILŪ 2011 - summary of updates - German edition (PDF 1.5 Mb)
May 2013
ITILŪ 2011 Intermediate Examinations available in Russian (PDF - 156Kb)
Press Release (English): German ITIL 2011 Exams Available (PDF - 88Kb)
Press Release (German): German ITIL 2011 Exams Available (PDF - 86Kb)
March 2013
ITILŪ 2011 Service Lifecycle Publication Suite - German translation just published!
Secrets of a Service Level Management - A process owner's guide just published!
Press Release (English): German ITIL 2011 translations now available! (PDF - 40Kb)
Press Release (German): German ITIL 2011 translations now available! (PDF - 41Kb)
Full German ITILŪ 2011 Qualification Scheme available from 01 May 2013!
ITILŪ 2011 Service Lifecycle Publication Suite - German translation now available to pre-order
ITIL CATCHES LATIN FEVER! New Brazilian Portuguese and Latin American Spanish Translations available
February 2013
Calling all Service Managers! Do you make the grade?
January 2013
Call for Sponsors - International Spanish Translation of the ITILŪ Suite - Extended!
New ITIL Translations Slovak and French
November 2012
An Executive Guide to Implementing Best Management Practice - Call for Authors!
Common Glossary aligns ITILŪ and PPM Terms and Definitions (PDF - 43Kb)
ITILŪ 2011 - Norwegian Glossary now available (external link)
ITILŪ Intermediate Examinations to be released in Brazilian Portuguese (PDF - 74Kb)
October 2012
ITIL 2011 editions: Japanese and German - translations update
'Managing Successful Change: IT
Service Transformation at HMRC' (PDF - 109Kb)
September 2012
A list of successful qualified ITIL Master Candidates is now available
August 2012
Just published! ITIL Key Element Guides PDFs available now...
Macmillan cancer charity deploys ITIL service desk (external link)
May 2012
ITILŪ Software
Scheme Mandatory Assessment Criteria Update Statement (PDF -
87Kb)
ITILŪ ATO Sub Group
Election Results Announced (PDF - 122Kb)
The ITILŪ Master Qualification is here! (opens new window)
New ITILŪ Managing Across the Lifecycle (MALC) qualification is launched (opens new window)
March 2012
ITILŪ is ITIL White Paper (PDF -
291Kb)
Download Executive
Briefing: The Benefits of ITILŪ in Dutch (PDF - 229Kb)
Download ITILŪ: The
Basics in Dutch (PDF - 1.8Mb)
Download Executive
Briefing: The Benefits of ITILŪ in Chinese (PDF - 391Kb)
Download ITILŪ: The
Basics in Chinese (PDF - 1.9Mb)
February 2012
ITIL improves US Army business processes (external link)
TSO publishes new
ITILŪ Foundation Study Aid press release (PDF - 51Kb)
January 2012
New ITILŪ Foundation
Handbook will publish 31 January (PDF - 63Kb)
November 2011
Review of Recent
ITILŪ Studies (PDF - 723Kb)
October 2011
ITIL Recommended
Reading Diagram (PDF - 66.5Kb)
ITIL Update FAQs
October 2011 (PDF - 677Kb)
September 2011
ITILŪ V3 and BiSL
Technical White Paper (PDF - 783Kb)
August 2011
ITIL 2011 Summary of
Updates - Japanese Translation (PDF - 380Kb)
July 2011
ITIL 2011 Summary of
Updates (PDF - 390Kb)
Find out about the
latest updates in the ITIL eNewsletter (PDF - 3Mb)
June 2011
ITIL 2011 gets a warm welcome from reviewers
April 2011
Taking IT out of the Corner,
Müller Dairy Case Study (PDF - 93Kb)
January 2011
Using ITILŪ at the
IRS: a Business Journey Case Study (PDF - 120Kb)
New Accredited ITILŪ
Examination Institute: Cert: IT (PDF - 160Kb)
ITILŪ Managing Digital Information Assets White
Paper (PDF - 451Kb)
ITIL Update: positive feedback from the first public review
October 2010
Disneys ITILŪ
Journey Case Study (PDF - 128Kb)
ITIL
eNewsletter - 2nd Edition 2010 (PDF 1.24Mb)
September 2010
Executive Briefing: The
Benefits of ITILŪ White Paper (PDF 844Kb)
ITILŪ Update FAQs - Summer
2010
August 2010
NASA turns to ITIL for Stellar Service Management
Innovative ITILŪ Software Assurance Scheme nears 1st Anniversary
July 2010
ITILŪ Software Scheme - Criteria Published
June 2010
Japanese ITILŪ Intermediate Examinations to be available from July 2010
New OGC Official Publications
Brochure (PDF - 934Kb)
May 2010
ITILŪ: The Basics (PDF -
1.45Mb)
April 2010
New Accredited ITILŪ Examination Institute: PEOPLECERT
February 2010
Scope and Development Plan:
ITILŪ V3 Update (PDF - 2.37Mb)
January 2010
ITIL Software Endorsement Scheme - Research
ICCM joins the ITILŪ Software Scheme
Twenty Years of ITIL: Looking
Back and Moving Forwards (PDF - 1Mb)
December 2009
ITIL Intellectual Property
Awareness Leaflet (PDF - 766Kb)
TSO Appoints Mentors for ITILŪ Update
November 2009
TSO Expands Range of ITILŪ Study Aids
Core Study Material for ITIL
V3 Qualifications Diagram (PDF - 88Kb)
Enter code IT20 at checkout for 20% off ITIL titles for November only!
October 2009
ITIL V3 Update: Frequently
Asked Questions (PDF - 142Kb)
ITIL V3 Update: Call for
Participants (PDF - 2.29MB)
OGC Vacancy for an ITSM Portfolio Manager
September 2009
TOGAF 9 and ITILŪ
V3 Two Frameworks Whitepaper (PDF - 648Kb)
Cross-Reference ITILŪ V3
and MOF 4.0 (PDF - 891Kb)
July 2009
ITIL Version 3 Glossary Now Available in Latin American Spanish
June 2009
ITIL Version 3 Glossary Now Available in Russian
May 2009
ITIL Version 3 Glossary Now Available in Romanian
Best Management Practice TV Launches!
Can ITIL Help Businesses Survive (and Thrive) in the Recession?
ITIL V3 and Information
Security
Make Your Contribution Count! Research into Standards, Methods of Frameworks for IT
April 2009
ITIL V3 Publications from the Official Publisher of ITIL: to help you pass your Foundation Exam
February 2009
Completion of the ITIL Intermediate Qualifications
January 2009
ITIL Version 3 Glossary Now Available in Arabic
December 2008
Have Your Say! The Change Control System CAB Meet in January 2009
ITIL Version 3 Glossary Now Available in Finnish
November 2008
ITIL Version 3 News
1st Edition Autumn 2008
October 2008
ITIL Version 3 Glossary Now Available in Dutch
September 2008
ITIL Version 3 Glossary Now Available in Czech
Syllabi for ITIL V3 Intermediate Level Examinations Published
July 2008
ITIL Version 3 Glossary Now Available in Chinese
June 2008
itSMFI and APMG Forge Closer Links to Benefit Service Managers
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