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Friday, March 12, 2010

ITIL News

ITIL Version 3 Lifecycle Process Model

Ensure you keep up-to-date with all developments on ITIL Version 3 by registering for the elert service at www.best-management-practice.com/ITILRefreshRegister.

February 2010

PDFScope and Development Plan: ITILŪ V3 Update (PDF - 2.37Mb)

January 2010

ITIL Software Endorsement Scheme - Research

ICCM joins the ITILŪ Software Scheme

Donovan Pearce, Joint Winner of itSMF's 2009 Student of the Year Award, talks to the award sponsors, Best Management Practice

PDFTwenty Years of ITIL: Looking Back and Moving Forwards (PDF - 1Mb)

December 2009

PDFITIL Intellectual Property Awareness Leaflet (PDF - 766Kb)

TSO Appoints Mentors for ITILŪ Update

November 2009

Best Management Practice to sponsor and visit 'itSMF Germany'

TSO Expands Range of ITILŪ Study Aids

TSO Unveils Roadmap for the Future of ITILŪ

TSO to Celebrate ITIL's 20th Birthday at 'itSMF UK'

PDFCore Study Material for ITIL V3 Qualifications Diagram (PDF - 88Kb)

Enter code IT20 at checkout for 20% off ITIL titles for November only!

October 2009

PDFITIL V3 Update: Frequently Asked Questions (PDF - 142Kb)

PDFITIL V3 Update: Call for Participants (PDF - 2.29MB)

OGC Vacancy for an ITSM Portfolio Manager

September 2009

ITILŪ Software Scheme Goes Live at itSMF Fusion in Dallas

ITILŪ Software Scheme at Pilot Phase

PDFTOGAF™ 9 and ITILŪ V3 - Two Frameworks Whitepaper (PDF - 648Kb)

PDFOGC Mandate for Change: Project Requirements for an Update to the ITILŪ Core Publications (PDF - 134Kb)

PDFCross-Reference ITILŪ V3 and MOF 4.0 (PDF - 891Kb)

July 2009

ITIL Version 3 Glossary Now Available in Latin American Spanish

ITILŪ Qualifications Scheme Survey

June 2009

ITIL Version 3 Glossary Now Available in Russian

May 2009

ITIL Version 3 Glossary Now Available in Romanian

VideoIT and the Credit Crunch

VideoShirley Lacy talks to the BCS

Best Management Practice TV Launches!

Can ITIL Help Businesses Survive (and Thrive) in the Recession?

PDFITIL in a Recession

PDFITIL V3 and Information Security

Make Your Contribution Count! Research into Standards, Methods of Frameworks for IT

Best Practice Publications – Content Changes?

April 2009

ITIL V3 Publications from the Official Publisher of ITIL: to help you pass your Foundation Exam

Statement on the Availability of Translated Examinations to the New ITILŪ V3 Foundation and Foundation Bridge Certificate Syllabuses in IT Service Management

February 2009

Completion of the ITIL Intermediate Qualifications

January 2009

ITIL Version 3 Glossary Now Available in Arabic

December 2008

Have Your Say! The Change Control System - CAB Meet in January 2009

ITIL Version 3 Glossary Now Available in Finnish

November 2008

PDFITIL Version 3 News - 1st Edition Autumn 2008

PDFAligning CobiTŪ 4.1, ITILŪ V3 and ISO/IEC 27002 for Business BenefitŪ: A Management Briefing From ITGI and OGC

October 2008

ITIL Version 3 Glossary Now Available in Dutch

September 2008

ITIL Version 3 Glossary Now Available in Czech

Syllabi for ITIL V3 Intermediate Level Examinations Published

July 2008

ITIL Version 3 Glossary Now Available in Chinese

June 2008

itSMFI and APMG Forge Closer Links to Benefit Service Managers



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