ITIL Publications Coming Soon
This section of the Best Management Practice website provides advance information on forthcoming ITIL publications in both print and electronic formats. Click the 'Buy Now' button to order your copy.
'ITIL Small-Scale Implementation 2008 Edition' has been updated in line with ITIL Version 3: the Service Lifecycle approach. It provides guidance to smaller organisations who wish to implement the ITIL guidance or who are already using it ands wish to improve their IT Service ...more
- Published: 28 Nov 2008
- ISBN 13: 9780113310784
- £35.00
The failure to effectively sustain IT systems and react to change - due to the huge investments that organisations make in these systems - is likely to impact on the organisation's bottom line. This means that an ad hoc approach to IT Service management is not an option. It is vital to focus on business value, good ROI, speed to market, and delivery of solutions in ...more
- Published: 30 Apr 2009
- ISBN 13: 9780113310975
- £30.00
