ITIL Publications Coming Soon
This section of the Best Management Practice website provides advance information on forthcoming ITIL publications in both print and electronic formats. Click the 'Add to Basket' button to order your copy.
The failure to effectively sustain IT systems and react to change - due to the huge investments that organisations make in these systems - is likely to impact on the organisation's bottom line. This means that an ad hoc approach to IT Service management is not an option. It is vital to focus on business value, good ROI, speed to market, and delivery of solutions in ...more
- Published: Not known
- ISBN: 9780113310975
- £30.00
'ITIL Lite: A Road Map to Full or Partial ITIL Implementation' is aimed at encouraging organisations to adopt ITIL V3 by selecting and implementing key ITIL V3 components. For many reasons not every organisation ...more
- Published: 09 Mar 2010
- ISBN: 9780113312122
- £30.00