This guide, 'Operational Support and Analysis ITIL V3 Intermediate Capability Handbook', provides a quick reference to the processes covered by the ITIL V3 Operational Support and ...more

• Published: 04 Nov 2009
• ISBN: 9780113312085
• £9.95

This guide, 'Operational Support and Analysis ITIL V3 Intermediate Capability Handbook', provides a quick reference to the processes covered by the ITIL V3 Operational Support and ...more

• Published: 04 Nov 2009
• ISBN: 9780113312092
• £99.50