Business Perspective Volume 2 Book

1st impression

Author:

Office of Government Commerce (OGC)

Publisher:

TSO (The Stationery Office)

Business organisations are increasingly dependent on the electronic delivery of services, irrespective of type or size of organisation, and require high quality information systems (IS) services which can adapt to business and user requirements as they evolve. This publication, 'Business Perspective Volume 2', contains best practice information for IT practitioners on the development and delivery of quality IS services to maximise business objectives and benefits, building on the foundation of the other publications in the information technology infrastructure library (ITIL) series.

This volume sets out information on standards and best practice in relation to a number of key themes including:

• corporate strategy;

• IT governance;

• change;

• business continuity;

• IT asset management;

• sourcing; and

• knowledge management.

Key features:

• This is an invaluable library addition for anyone hoping to find that all-important link between IT services and business success.

• Designed to complement Volume 1, which focuses on developing business awareness in IS providers.

Accessible formats: For customers who are visually impaired or have other accessibility needs, this publication is available in other formats. Please contact customer services on +44 (0)870 6005522 for details.

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Extent	162 pages	ISBN	9780113309696
Size	170 x 240mm	Price	£65.00
Binding	Paperback	Published	29 Sep 2006
Availability	In Stock: 1 - 2 days

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