Introduction to ITIL CD-ROM

Author:

Office of Government Commerce (OGC)

Publisher:

TSO (The Stationery Office)

This is the introduction from the Official ITIL Publisher covering all the ITIL V2 products in the series.

The complete library is extensive and this unique, official publication offers an essential overview of the methodology, benefits and full range of ITIL publications available.

Clearly written and practical, anyone learning about ITIL or championing it within an organisation will find this book invaluable.

Key features:

• Provides a thorough and convenient introduction to the filed of IT Service Management and the ITIL V2 publications.

• The International ITSMF organisation, through its International Publications Executive Sub-Committee (IPESC) comprised of a council of members from global itSMF chapters has given its formal itSMF International endorsement to this publication.

• Through purchasing a network licence, the full text can be downloaded onto your intranet, giving you access and search capacity throughout your organisation. The CD-ROM products are compatible with numerous platforms allowing access to as many users as required across businesses and sites. For further details on network licences email OGC@tso.co.uk.

Review this publication.

Extent	tbc	ISBN	9780113309771
Size	tbc	Price	£35.00 £28.00 (£41.13 £32.20 inc. VAT)
Binding	CD-ROM	Published	12 Dec 2005
Availability	In Stock: 1 - 2 days	Delivery	Delivery options and charges

Mail to a Colleague