Planning to Implement Service Management
Planning to Implement Service Management answers the question "Where do I start with ITIL?" It explains the steps necessary to identify how organisations might expect to benefit from ITIL and how to set about reaping those benefits. It will help organisations in identifying their strengths and weaknesses, enabling them to develop the former and overcome the latter....more
- Published: 10 Apr 2002
- ISBN: 9780113308774
- £65.00
'Planning to Implement Service Management' answers the question "Where do I start with ITIL?" It explains the steps necessary to identify how organisations might expect to benefit from ITIL and how to set about reaping those benefits. It will help organisations in identifying their strengths and weaknesses, enabling them to develop the former and overcome the latter....more
- Published: Jun 2002
- ISBN: 9780113309054
- £150.00 (£172.50 inc. VAT)
'Planning to Implement Service Management' answers the question "Where do I start with ITIL?" It explains the steps necessary to identify how organisations might expect to benefit from ITIL and how to set about reaping those benefits. It will help ...more
- Published: Sep 2005
- ISBN: 9780113310005
- £99.00 (£104.10 inc. VAT)
'Planning to Implement Service Management' answers the question "Where do I start with ITIL?" It explains the steps necessary to identify how organisations might expect to benefit from ITIL and how to set about reaping those benefits. It will help ...more
- Published: Sep 2005
- ISBN: 9780113310012
- £184.00 (£211.60 inc. VAT)
Planning to Implement Service Management answers the question "Where do I start with ITIL?" It explains the steps necessary to identify how organisations might expect to benefit from ITIL and how to set about reaping those benefits. It will help organisations in identifying their strengths and weaknesses, enabling them to develop the former and overcome the latter....more
- Published:
- Sub. No.: 7003132
- £65.00 (£74.75 inc. VAT)


