Planning to Implement Service Management answers the question "Where do I start with ITIL?" It explains the steps necessary to identify how organisations might expect to benefit from ITIL and how to set about reaping those benefits. It will help organisations in identifying their strengths and weaknesses, enabling them to develop the former and overcome the latter....more

• Published: 09 Apr 2002
• ISBN: 9780113308774
• £65.00

'Planning to Implement Service Management' answers the question "Where do I start with ITIL?" It explains the steps necessary to identify how organisations might expect to benefit from ITIL and how to set about reaping those benefits. It will help organisations in identifying their strengths and weaknesses, enabling them to develop the former and overcome the latter....more

• Published: 31 Jul 2002
• ISBN: 9780113309054
• £150.00 (£176.25 inc. VAT)

'Planning to Implement Service Management' answers the question "Where do I start with ITIL?" It explains the steps necessary to identify how organisations might expect to benefit from ITIL and how to set about reaping those benefits. It will help ...more

• Published: 14 Sep 2005
• ISBN: 9780113310005
• £99.00 (£104.95 inc. VAT)

'Planning to Implement Service Management' answers the question "Where do I start with ITIL?" It explains the steps necessary to identify how organisations might expect to benefit from ITIL and how to set about reaping those benefits. It will help ...more

• Published: 14 Sep 2005
• ISBN: 9780113310012
• £184.00 (£216.20 inc. VAT)

Planning to Implement Service Management answers the question "Where do I start with ITIL?" It explains the steps necessary to identify how organisations might expect to benefit from ITIL and how to set about reaping those benefits. It will help organisations in identifying their strengths and weaknesses, enabling them to develop the former and overcome the latter....more

• Published: Not known
• Sub. No.: 7003132
• £65.00 (£76.38 inc. VAT)

Planning to Implement Service Management part of ITIL Version 2 answers the question "Where do I start with ITIL?" It explains the steps necessary to identify how organisations might expect to benefit from ITIL and how to set about reaping those benefits. ...more

• Published: 16 Nov 2009
• ISBN: 9780113312184
• £65.00 (£76.38 inc. VAT)