IT Service Management is concerned with delivering and supporting IT services that are appropriate to the business requirements of the organisation. ITIL (the IT Infrastructure Library) is fast becoming an international de facto standard, providing a comprehensive, consistent and coherent set of best practices for IT ...more

• Published: 14 Jun 2000
• ISBN: 9780113300150
• £65.00

IIT Service Management is concerned with delivering and supporting IT services that are appropriate to the business requirements of the organisation. ITIL (the IT Infrastructure Library) is fast becoming an international de facto standard, providing a comprehensive, consistent and ...more

• Published: 04 Oct 2000
• ISBN: 9780113308675
• £150.00 £120.00 (£172.50 £138.00 inc. VAT)

IT Service Management is concerned with delivering and supporting IT services that are appropriate to the business requirements of the organisation. ITIL (the IT Infrastructure Library) is fast becoming an international de facto standard, providing a comprehensive, consistent and coherent set of best practices for ...more

• Published: Sep 2005
• ISBN: 9780113309917
• £99.00 (£104.10 inc. VAT)

IT Service Management is concerned with delivering and supporting IT services that are appropriate to the business requirements of the organisation. ITIL (the IT Infrastructure Library) is fast becoming an international de facto standard, providing a comprehensive, consistent and ...more

• Published: Sep 2005
• ISBN: 9780113309924
• £184.00 (£211.60 inc. VAT)

IT Service Management is concerned with delivering and supporting IT services that are appropriate to the business requirements of the organisation. ITIL (the IT Infrastructure Library) is fast becoming an international de facto standard, providing a comprehensive, consistent and coherent set of best practices for IT Service Management, promoting a quality approach to achieving business effectiveness and efficiency in the use of information systems. Service support is the first title to emerge from this process....more

• Published:  
• Sub. No.: 7003130
• £65.00 (£74.75 inc. VAT)

IT Service Management is concerned with delivering and supporting IT services that are appropriate to the business requirements of the organisation. ITIL (the IT Infrastructure Library) has become an ...more

• Published: 05 May 2009
• ISBN: 9780113311552
• £65.00 (£74.75 inc. VAT)

IT Service Management is concerned with delivering and supporting IT services that are appropriate to the business requirements of the organisation. ITIL (the IT Infrastructure Library) is fast becoming an international de facto standard, providing a comprehensive, consistent and coherent set of best practices for IT Service Management, promoting a quality approach to achieving business effectiveness and efficiency in the use of information systems. Service support is the first title to emerge from this process....more

• Published: 30 Jan 2009
• ISBN: 9780113311699
• £65.00 (£74.75 inc. VAT)