Wednesday, January 7, 2009

ITIL Small-scale Implementation

3rd impression 2007

Author:: Office of Government Commerce (OGC)
Publisher:: TSO (The Stationery Office)

ITIL Small-Scale Implementation

Adapted to provide sound processes for small organisations, this vital title will help any organisation with a small resource base implement all the key elements of ITIL.

At the same time, it will act as a starting point for larger organisations either those under budget constraints or those who have departmentalised ITIL implementations.

Key feautres:

Supersedes IT Infrastructure Library practices in small IT units (ISBN 0113306741).

Accessible formats: For customers who are visually impaired or have other accessibility needs, this publication is available in other formats. Please contact customer services on +44 (0)870 6005522 for details.

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