ITIL Lite: A Road Map to Full or Partial ITIL Implementation

Author:

Malcolm Fry

Publisher:

TSO (The Stationery Office)

'ITIL Lite: A Road Map to Full or Partial ITIL Implementation' is aimed at encouraging organisations to adopt ITIL V3 by selecting and implementing key ITIL V3 components. For many reasons not every organisation can adopt the whole of ITIL V3. Therefore, the publication explains which components are essential and explains how to select the appropriate components for implementation.

This publication is based around a project template to help readers prepare their own project. Ideal for those departments whose budgets have been reduced but who still want to improve key processes and functions.

Key features:

• Outlines the challenges of implementing V3.

• Discusses the ITIL V3 operational processes and functions.

• Categorises ITIL V3 components.

• Provides a step by step guide to implementing selected components.

Related resources:

> ITIL Version 3 Publication Reviews (opens in new window)

> Core Study Material for ITIL V3 Qualifications Diagram (PDF - 88Kb)

> ITIL Version 3 Lifecycle Process Model (opens in a new window)

> 'Everything you wanted to know about ITIL in less than one thousand words' White Paper by Jane Clark, Management Consultant from Connect Sphere Limited (PDF - 556Kb)

> 'An Introductory Overview of ITIL V3' Pocketbook (PDF - 647Kb)

Extent	tbc	ISBN	9780113312122
Size	216 x 216mm	Price	£30.00
Binding	Paperback	Published	09 Mar 2010
Availability	In Stock: 1 - 2 days	Delivery	Delivery options and charges

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