'ITIL V3 Small-Scale Implementation' has been updated in line with ITIL Version 3, the Service Lifecycle approach. It provides guidance to smaller organisations who wish to implement the ITIL guidance or who are already using it and wish to improve their IT Service Management. ...more

• Published: 28 Aug 2009
• ISBN: 9780113310784
• £40.00

'ITIL V3 Small-Scale Implementation' has been updated in line with ITIL Version 3, the Service Lifecycle approach. It provides guidance to smaller organisations who wish to implement the ITIL guidance or who are already using it and wish to improve their IT Service Management. ...more

• Published: 30 Sep 2009
• ISBN: 9780113311163
• £40.00 (£47.00 inc. VAT)