ITIL Version 2 Sale

This is the introduction from the Official ITIL Publisher covering all the ITIL V2 products in the series....more

• Published: 24 Aug 2005
• ISBN: 9780113309733
• £35.00 £28.00

This is the introduction from the Official ITIL Publisher covering all the ITIL V2 products in the series....more

• Published: 12 Dec 2005
• ISBN: 9780113309771
• £35.00 £28.00 (£41.13 £32.20 inc. VAT)

This is the introduction from the Official ITIL Publisher covering all the ITIL V2 products in the series....more

• Published: 06 Dec 2005
• ISBN: 9780113310272
• £35.00 £28.00

IIT Service Management is concerned with delivering and supporting IT services that are appropriate to the business requirements of the organisation. ITIL (the IT Infrastructure Library) is fast becoming an international de facto standard, providing a comprehensive, consistent and ...more

• Published: 04 Oct 2000
• ISBN: 9780113308675
• £150.00 £120.00 (£176.25 £138.00 inc. VAT)

Service Delivery is the second element in the ITIL Infrastructure. Service providers need to offer business users adequate support - Service Delivery covers all aspects that must be taken into consideration. ...more

• Published: 25 May 2001
• ISBN: 9780113308934
• £150.00 £120.00 (£176.25 £138.00 inc. VAT)

'ICT Infrastructure Management' is part of the ITIL series from OGC that guides business users through the planning, delivery and management of quality IT services....more

• Published: 31 Oct 2002
• ISBN: 9780113308651
• £65.00 £52.00

'ICT Infrastructure Management' is part of the ITIL series from OGC that guides business users through the planning, delivery and management of quality IT services....more

• Published: 06 Nov 2002
• ISBN: 9780113309030
• £150.00 £120.00 (£176.25 £138.00 inc. VAT)

Application Management embraces the software development life cycle, expanding the issues touched upon in Software Life cycle support and testing of IT Services....more

• Published: 13 Sep 2002
• ISBN: 9780113308668
• £65.00 £52.00

Application Management embraces the software development life cycle, expanding the issues touched upon in Software Life cycle support and testing of IT Services....more

• Published: 13 Sep 2002
• ISBN: 9780113309047
• £150.00 £120.00 (£176.25 £138.00 inc. VAT)

Information is one of the most important assets for business. Without it only a few processes are able to perform as intended. The sharing of information with other organisations, which enables quick and automated processing, increases that importance....more

• Published: 20 Apr 1999
• ISBN: 9780113300143
• £44.95 £36.00

Information is one of the most important assets for business. Without it only a few processes are able to perform as intended. The sharing of information with other organisations, which enables quick and automated processing, increases that importance....more

• Published: 08 Jun 2004
• ISBN: 9780113309429
• £75.00 £60.00 (£88.13 £69.00 inc. VAT)

Software is one of the most critical elements of information and communications technologies and most organisations have huge investments in software, whether internally developed or external procured. However organisations often do not invest commensurate effort into managing these software assets....more

• Published: 25 Nov 2003
• ISBN: 9780113309443
• £75.00 £60.00 (£88.13 £69.00 inc. VAT)

For IT to bring the greatest possible benefits to a business, IT practitioners must develop a deep understanding of their organisation's key principles and requirements....more

• Published: 08 Nov 2004
• ISBN: 9780113308941
• £65.00 £52.00

For IT to bring the greatest possible benefits to a business, IT practitioners must develop a deep understanding of their organisation's key principles and requirements....more

• Published: 04 Feb 2005
• ISBN: 9780113309726
• £150.00 £120.00 (£176.25 £138.00 inc. VAT)

Business organisations are increasingly dependent on the electronic delivery of services, irrespective of type or size of organisation, and require high quality information systems (IS) services which can adapt to business and user requirements as they evolve. This publication, 'Business Perspective Volume 2', contains best practice information for IT practitioners on the ...more

• Published: 29 Sep 2006
• ISBN: 9780113309696
• £65.00 £52.00

All businesses operate in changing environments. Business Perspective Volume 2 shows how senior management can identify and then implement the right IT responses to a whole range of external factors – from legislation to the climate....more

• Published: 31 Oct 2006
• ISBN: 9780113309719
• £150.00 £120.00 (£176.25 £138.00 inc. VAT)

For IT to bring the greatest possible benefits to a business, IT practitioners must develop a deep understanding of their organisation's key principles and requirements. Issues covered in 'Business Perspective' include business continuity management, partnerships and outsourcing, surviving change and transformation of business practices through radical change....more

• Published: 31 Oct 2006
• ISBN: 9780113309023
• £240.00 £192.00 (£282.00 £220.80 inc. VAT)