Glossaries and Acronyms
In this area the full 'terminology' sections of key OGC best management practice titles are available to download in PDF and Word format. Please select from the list below.
P3RM Common Glossary
P3RM Common Glossary (PDF)
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P3RM Common Glossary (Word)
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PRINCE2 2009
PRINCE2 2005
ITIL Version 3
Acronyms (PDF)
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Glossary (PDF)
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Acronyms (Word)
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Glossary (Word)
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ITIL Version 3 Translations
ITIL Version 2
IT Service Management - Glossary and Acronyms (PDF)
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IT Service Management - Glossary and Acronyms (Word)
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